Effective Date: 01/09/2025
GoKool (“we,” “us,” or “our”) is committed to protecting the privacy and security of sellers who partner with us on our platform. This Seller Privacy Policy explains how we collect, use, store, and protect the personal and business information you provide when you register and operate as a seller on GoKool.
When you register as a seller or merchant partner on GoKool, we may collect the following types of information:
Personal Information: Name, contact details (email, phone number), government-issued identification documents, bank account information, and tax-related information.
Business Information: Business name, registered address, business registration details, PAN/GST details, and other relevant legal documents.
Operational Information: Seller ratings, order history, sales data, communication logs with customers and GoKool support, product listings, and inventory information.
Technical Information: IP address, device details, and login access logs related to your account usage.
???? Sensitive data such as government-issued IDs, bank details, and tax documents are collected solely for verification, payment processing, and compliance with legal and regulatory requirements. This data is never shared for advertising or marketing purposes.
We use the collected information to:
Verify your identity and eligibility as a seller on GoKool.
Facilitate order processing, payment settlements, and logistics coordination.
Communicate important updates, policy changes, and promotional offers relevant to sellers.
Manage and improve our platform’s features and services.
Comply with legal and regulatory obligations, including tax reporting.
Analyze performance metrics to support dispute resolution and maintain service quality.
We do not sell or rent your personal or business information to third parties. However, we may share your information with:
Service Providers: Trusted third-party providers assisting in payment processing, logistics, customer support, and technology services. These providers are contractually obligated to protect your data.
Legal Compliance: Authorities or regulators when required by law or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets involving GoKool, your information may be transferred as part of that transaction.
The Application may use third-party services that have their own privacy policies, including but not limited to:
We employ appropriate technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
We retain your seller information for as long as your account is active or as required to:
Provide services,
Comply with legal obligations,
Resolve disputes, and
Enforce agreements.
If you wish to request deletion of your data, you may contact us at gokoolsupport@gokoolstore.com.
As a seller, you have rights regarding your personal data, including:
Accessing and updating your information through your seller account.
Requesting deletion or restriction of your information (subject to legal and contractual obligations).
Opting out of marketing communications from GoKool.
This seller platform is intended only for users above the legal age of majority. We do not knowingly allow minors to register as sellers or collect personal data from children.
We may update this Seller Privacy Policy from time to time. Any changes will be posted on our platform with an updated effective date. Continued use of our platform after modifications constitutes acceptance of the updated policy.
For any questions or concerns about this Seller Privacy Policy or your personal data, please contact us:
Email: gokoolsupport@gokoolstore.com
Phone: +91 7674908511 | +91 6309480371 | +91 9356175304